Why is my production key not visible? / How can I retrieve my key for the production environment?

With your Mijn PostNL Zakelijk account, you can manage integrations in the API management environment (My Account > API Management). If you followed the steps from ‘How do I get an API key?’ to create an integration, you will be able to access your keys here.

When setting up an integration for our futureproof APIs that will be used to confirm and label (return) shipments, you will first get access to your sandbox key, only. After succesfully testing your API calls, you can use the ‘Request’ button on the ‘Manage Integrations’ page of your integration to submit a case (select the category ‘IT implementation’) with our technical support team to evaluate your API requests. After validation and approval from our technical support team, we will enable access to your integration's production key. When submitting a case, please share a set containing at least one succesful API request ánd response for each API and each shipping product in scope.