Please fill out the form below to submit a case to Channel Integrations (previously Digitale klant support) and we will get back to you within 2 business days. If applicable, please include examples (i.e. barcodes, API request, screenshots) of the issue.
Already a PostNL Parcels customer? Make sure to include your customer number. This allows us to process your case faster.
Note: If you are a third-party developer, we highly recommend requesting the customer number from our joint customer. This allows us to process the case faster.
Visit our availability page to check the real-time status of our APIs.