Documentation

Shippingstatus webservice

Summary

Name: Shippingstatus Webservice.
Reason to Call: Receive status information about the shipments.
Input: Customer code, customer number, barcode or reference or timeframes in combination with status/phase codes.
Output: Status information about the shipment.

Methods

Methods	Description
CurrentStatus	Returns the last status of a single shipment.
CurrentStatusByReference	Returns the last status of a single shipment based on customer reference.
CompleteStatus	Returns all available statuses of a single shipment.
CompleteStatusByReference	Returns all available statuses of a single shipment based on customer reference.
GetSignature	Returns the signature image for a specific shipment.

Methods	SoapAction
CurrentStatus	http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CurrentStatus
CurrentStatusByReference	http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CurrentStatusByReference
CompleteStatus	http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CompleteStatus
CompleteStatusByReference	http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CompleteStatusByReference
GetSignature	http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/GetSignature

* Status_Codes
**Event_Codes

Call details

Interface version	1_6
Sandbox endpoint	https://api-sandbox.postnl.nl/shipment/v1_6/status
Sandbox wsdl	https://api-sandbox.postnl.nl/shipment/v1_6/status/soap.wsdl
Sandbox swagger	https://api-sandbox.postnl.nl/shipment/v1_6/status/swagger.json
Production endpoint	https://api.postnl.nl/shipment/v1_6/status
Production wsdl	https://api.postnl.nl/shipment/v1_6/status/soap.wsdl
Production swagger	https://api.postnl.nl/shipment/v1_6/status/swagger.json

* PostNL has launched a new API platform since 24 August 2017. The former webservices have been migrated to this platform, so that we can keep providing good service. It is recommended to use the above endpoints.

If you already use the former API’s (endpoint: https://service.postnl.com/CIF/) and you want to make use of the new endpoints, you can fill in the Request for API key form or contact your PostNL account manager to arrange this.

Versioning

REST:

API

Version

Release Date

Status

Release Notes

Schema Changes

Shippingstatus

1_6

Jun 01, 2017

Current version

IN COMPARISON TO THE 1_5 SOAP VERSION;
the following fields have been added to the interface;
CurrentStatusResponseShipment/DeliveryDate,

CurrentStatusResponseShipment/Expectation,
CompleteStatusResponseShipment/DeliveryDate and
CompleteStatusResponseShipment/Expectation.

N/A

SOAP:

API	Version	Release Date	Status	Release Notes	Schema Changes
Shippingstatus	1_1	Oct 1, 2012	Not supported		Yes
	1_2	Nov 8, 2013	Not supported	New additional methods: -CompleteStatusByReference -CurrentStatusByPhase -CurrentStatusByReference -CurrentStatusByStatus Changed fields in CurrentStatus response: -Removed Shipments/Customer -Removed Shipments/ProductDescription	Yes
	1_3	Feb 27, 2014	Supported	Different namespaces Changed fields in CurrentStatus response: -Added Shipments/ProductOptions Changed fields in CompleteStatus response: -Added Shipments/ProductOptions	Yes
	1_4	Aug 14, 2014	Supported	Different namespaces	Yes
	1_5	Jan 12, 2015	Not supported	The following fields have been added to the interface: -CurrentStatusResponseShipment/Warnings -CompleteStatusResponseShipment/Warnings The following operation has been added to the interface: -GetSignature Changes in response of an unknown Shipment In the versions before an error was raised when there was no Shipment found based on the provided data. This error has been replaced by the newly added Warnings in the response, when no Shipment is found the warning with Code ´2´ and Description ´De ColloWebservice heeft geen Colli gevonden´ will be returned instead of the current error. When requesting the signature of an unknown shipment the warning will have Code ´2´ and Description ´De HandtekeningWebservice heeft geen handtekening gevonden´.
	1_6	Apr 24, 2015	Current version	The following fields have been added to the interface: -CurrentStatusResponseShipment/DeliveryDate -CurrentStatusResponseShipment/Expectation -CompleteStatusResponseShipment/DeliveryDate -CompleteStatusResponseShipment/Expectation	Yes

Guidelines

Use of the webservice
Please be aware that this service is meant for single requests about a parcel and not designed to update the status every single minute on all your parcels. This is important because the capacity of our network is limited. So, please ensure that this service is only called in useful intervals, and for relevant shipments only. PostNL suggests the following usage:

Only call ShippingStatus for an update when needed by a customer application or user.
Always use the CurrentStatus method to retrieve high level status of shipment.
Only use the CompleteStatus method when exceptions have occurred and more detailed statuses are needed.
Only call ShippingStatus after a shipment can have a status update (for example: request status in afternoon after delivery to PostNL, then it will have been sorted and delivered, giving useful information).
Stop calling ShippingStatus when the barcode is not found, or an error has occurred.

Security policy
The statuses about your parcels are restricted to your company (customer code and customer number). Our security policy is designed to identify which company is requesting the information and matches that information with the parcels sent by the company. Only if the company and the parcels match, the information is disclosed.

Request
The requests of the methods are almost the same. There is only a difference in the Shipment element type of the methods. For CurrentStatusByPhase and CurrentStatusByStatus you have to give some date information combined with the status- or phase code. And for GetSignature you only need the barcode of the shipment.

Response
CurrentStatus,CurrentStatusByStatus and CurrentStatusByPhase,CurrentStatusByReference have the same response. The CompleteStatus and CompleteStatusByReference have four additional elements; Customer, Events, Old Statuses and Product Description.

The GetSignature response is different because this return a GIF image (base64 encoded). To retrieve a working image you need to convert and decode this string and mark the mime-type of the image as GIF.

Using the response information
You can use the response information of the webservice to inform your own customers proactively about the status of their parcel. As the status we return to you is a near to real-time status it is recommended that you communicate this status as soon as possible to your customers.

Warnings
When the parcel requested is not found, the service returns a warning message.

Error codes
Error codes have been specified in the below PDF file. Errors from the backend services will be caught and returned as standard API errors according to the generic error handling procedures in the API.

ShippingStatus_Error_Codes

Request CurrentStatus

Message type

Attribute	Mandatory	Format	Description	Example
MessageID	M	String [1-12]	ID of the message.	1
MessageTimeStamp	M	Datetime [19]	Date/time of sending the message. Format: dd-mm-yyyy hh:mm:	29-06-2016 12:00:00

Customer type

Attribute	Mandatory	Format	Description	Example
CustomerCode	M	String [1-4]	Customer code as known at PostNL Pakketten	ABCD
CustomerNumber	M	Integer [1-8]	Customer number as known at PostNL Pakketten	1234567

Shipment type

Attribute	Mandatory	Format	Description	Example
Barcode	M	String [11-15]	Barcode of the shipment. This is a unique value. Note: If you use the method CurrentStatusByReference the barcode is not required.	3SABCD6659149
Reference*	O-M	string [0-35]	Your own reference of the shipment.	2016014567
Zipcode	O	String [0-10]	Zipcode of the address. Only use this value as an extra search filter.	2132WT
StatusCode	O-M	Integer [1-2]	Status code of the shipment. See the first column in the Status Codes document for available statuses and their definition. Mandatory only for the CurrentStatusByStatus method.	11

Shipment type (By Phase)

Attribute	Mandatory	Format	Description	Example
PhaseCode **	O-M	Integer [1-2]	Code of the phase of the shipment. See the second column in the Event Codes document for available phases and their definition. Mandatory only for the CurrentStatusByPhase method.	4
DateFrom	M	Datetime [19]	Date of shipment must be after the supplied date. Format dd-mm-yyyy hh:mm:s Note: If you use the REST API the attribute name is StartDate the format is without time notation.	20-06-2016 17:00:00
DateTo	M	Datetime [19]	Date of shipment must be before the supplied date. Format dd-mm-yyyy hh:mm:ss Note: If you use the REST API the attribute name is StartDate the format is without time notation.	22-06-2016 19:00:00

* For CurrentStatusByReference the customer reference is required instead of the barcode.
** For CurrentStatusByPhase is PhaseCode the element that is used in the request instead of StatusCode.

Example

POST https://api-sandbox.postnl.nl/shipment/v1_6/status HTTP/1.1
Accept-Encoding: gzip,deflate
Content-Type: text/xml;charset=UTF-8
SOAPAction: "http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CurrentStatus"
apikey: **********
Content-Length: 1170
Connection: Keep-Alive


<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ship="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:tpp="http://postnl.nl/cif/domain/ShippingStatusWebService/">
   <soapenv:Body>
     <ship:CurrentStatus>
       <tpp:Message>
         <tpp:MessageID>1</tpp:MessageID>
         <tpp:MessageTimeStamp>29-06-2016 12:00:00</tpp:MessageTimeStamp>
       </tpp:Message>
       <tpp:Customer>
         <tpp:CustomerCode>DEVC</tpp:CustomerCode>
         <tpp:CustomerNumber>11223344</tpp:CustomerNumber>
       </tpp:Customer>
       <tpp:Shipment>
         <tpp:Barcode>3SDEVC6659149</tpp:Barcode>
         <tpp:Reference/>
       </tpp:Shipment>
     </ship:CurrentStatus>
   </soapenv:Body>
</soapenv:Envelope>

Response CurrentStatus

CurrentStatusResponseShipment type

Attribute	Description	Example
Addresses	List of Addresses
Amounts	List of 0 ore more Amount types. An amount represents a value of a shipment.
Barcode	Barcode of the Shipment	3SABCD6659149
DeliveryDate	The desired delivery date and time as indicated by the receiver. This field is only available for Extra@Home products.	2016-04-20T00:00:00+02:00
Dimension	Dimension information of a Shipment
Expectation	ExpectationType	2016-04-20T00:00:00+02:00
Groups	List of Group information of a Shipment
Productcode	Product code of the Shipment	003052
ProductOptions	List of 0 or more ProductOption types.
Reference	Your own reference of a shipment	2016014567
Status	Status information of a Shipment. See the Status Codes document for an overview of possible statuses.
Warnings	List of 0 or more Warnings.

Address type

Attribute	Description	Example
AddressType	Type of the address. This is a code. You can find the possible values at the Guidelines.	02
Building	Building name of the address	AA
City	City of the address	Hoofddorp
CompanyName	The company name of the address	PostNL
CountryCode	The ISO2 country codes	NL
DepartmentName	Send to specific department of a company.	IT
District	Area/District of the address	Beukenhorst
Doorcode	Door code of the address	123
FirstName	The person's first name	Peter
Floor	The specific floor of a company	4
HouseNumber	The house number of the address	42
HouseNumberSuffix	The house number extension of the address	A
LastName	The person's last name of the address	de Ruiter
Region	The region (for instance, the province)	Noord-Holland
RegistrationDate	The registration date of the address. If no registration date is entered, a default value will be shown: 01-01-0001 00:00:00	01-01-0001 00:00:00
Remark	Remark of the address	No doorbell
Street	The streetname of the address	Siriusdreef
Zipcode	Zipcode of the address	2132WT

Amount type

Attribute	Description	Example
AccountName	Name of bank account owner	C. de Ruiter
AmountType	Amount type. This is a code. Possible values are: 01 = Cash on delivery (COD) value.· 02 = Insured	01
Currency	Currency code according ISO 4217. E.g. EUR	EUR
Reference	Personal payment reference	1234-5678
TransactionNumber	Transaction number	1234
Value	Money value in EUR	10.00

Dimension type

Attribute	Description	Example
Height	Height of the shipment in milimeters (mm).	1400
Length	Length of the shipment in milimeters (mm).	2000
Volume	Volume of the shipment in centimeters (cm3).	30000
Weight	Weight of the shipment in grams	4300
Width	Length of Width of the shipment in milimeters (mm).	1500

Expectation type

Attribute	Description	Example
ETAFrom	Estimated earliest time of arrival. Only shown when PostNL has calculated this time.	2016-04-22T14:30:00+02:00
ETATo	Estimated latest time of arrival. Only shown when PostNL has calculated this time.	2016-04-22T16:30:00+02:00

Group type

Attribute	Description	Example
GroupType	Group sort that determines the type of group that is indicated. This is a code. Possible values: 01 = Collection request 03 = Multiple parcels in one shipment (multi-colli) 04 = Single parcel in one shipment	03
MainBarcode	Main barcode for the shipment (in case of multi-colli shipments)	3SABCD6659149
ShipmentAmount	Total number of colli in the shipment (in case of multi-colli shipments)	4
ShipmentCounter	Sequence number of the collo within the complete shipment (e.g. collo 2 of 4)	2

Events type

Attribute	Description	Example
Code	Event sort code, e.g: 01A.	01A
Description	Event sort description, e.g. Zending is voorgemeld. (shipment is confirmed)	Zending is aangemeld maar nog niet ontvangen door PostNL
DestinationLocationCode	Location code of the destination	888888
LocationCode	Location code	156789
RouteCode	Route code	310
RouteName	Route name	310 Sittard Vrangendael
TimeStamp	Timestamp of the event	20-4-2016 0:39

ProductOption type

Attribute	Description	Example
Characteristic	The characteristic of the ProductOption.	6
Option	The product option code for this ProductOption.	118

Status type

Attribute	Description	Example
CurrentPhaseCode	Code of the phase	4
CurrentPhaseDescription	Description of the phase	Afgeleverd (delivered)
CurrentStatusCode	Code of the status	11
CurrentStatusDescription	Description of the status.	Zending afgeleverd. (shipment is delivered)
CurrentStatusTimeStamp	Timestamp of the status	06-06-2016 18:00:41

Warning type

Attribute	Description	Example
Code	Warning code	2
Description	Warning description	De ColloWebservice heeft geen Colli gevonden (No collo found)

Example

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body>
     <CurrentStatusResponse
xmlns="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:a="http://postnl.nl/cif/domain/ShippingStatusWebService/" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
       <a:Shipments>
         <a:CurrentStatusResponseShipment>
           <a:Addresses>
             <a:ResponseAddress>
               <a:AddressType>01</a:AddressType>
               <a:City>Hoofddorp</a:City>
               <a:CountryCode>NL</a:CountryCode>
               <a:LastName>de Ruiter</a:LastName>
               <a:RegistrationDate>01-01-0001 00:00:00</a:RegistrationDate>
               <a:Street>Siriusdreef</a:Street>
               <a:Zipcode>2132WT</a:Zipcode>
             </a:ResponseAddress>
             <a:ResponseAddress>
               <a:AddressType>02</a:AddressType>
               <a:City>Vianen</a:City>
               <a:CompanyName>PostNL</a:CompanyName>
               <a:CountryCode>NL</a:CountryCode>
               <a:HouseNumber>1</a:HouseNumber>
               <a:HouseNumberSuffix>A</a:HouseNumberSuffix>
               <a:RegistrationDate>01-01-0001 00:00:00</a:RegistrationDate>
               <a:Street>Lage Biezenweg</a:Street>
               <a:Zipcode>4131LV</a:Zipcode>
             </a:ResponseAddress>
           </a:Addresses>
           <a:Barcode>3SABCD6659149</a:Barcode>
           <a:Groups>
             <a:ResponseGroup>
               <a:GroupType>4</a:GroupType>
               <a:MainBarcode>3SABCD6659149</a:MainBarcode>
               <a:ShipmentAmount>1</a:ShipmentAmount>
               <a:ShipmentCounter>1</a:ShipmentCounter>
             </a:ResponseGroup>
           </a:Groups>
           <a:ProductCode>003052</a:ProductCode>
           <a:Reference>2016014567</a:Reference>
           <a:Status>
             <a:CurrentPhaseCode>4</a:CurrentPhaseCode>
             <a:CurrentPhaseDescription>Afgeleverd</a:CurrentPhaseDescription>
             <a:CurrentStatusCode>11</a:CurrentStatusCode>
             <a:CurrentStatusDescription>Zending afgeleverd</a:CurrentStatusDescription>
             <a:CurrentStatusTimeStamp>06-06-2016 18:00:41</a:CurrentStatusTimeStamp>
           </a:Status>
         </a:CurrentStatusResponseShipment>
       </a:Shipments>
     </CurrentStatusResponse>
   </s:Body>
</s:Envelope>

Request CompleteStatus

Message type

Attribute	Mandatory	Format	Description	Example
MessageID	M	String [1-12]	ID of the message.	1
MessageTimeStamp	M	Datetime [19]	Date/time of sending the message. Format: dd-mm-yyyy hh:mm:ss	29-06-2016 12:00:00

Customer type

Attribute	Mandatory	Format	Description	Example
CustomerCode	M	String [1-4]	Customer code as known at PostNL Pakketten	ABCD
CustomerNumber	M	Integer [1-8]	Customer number as known at PostNL Pakketten	1234567

Shipment type

Attribute	Mandatory	Format	Description	Example
Barcode	M	String [11-15]	Barcode of the shipment. This is a unique value.	3SABCD6659149
Reference *	O	String [0-35]	Your own reference of the shipment	2016014567
Zipcode	O	String [0-10]	Zipcode of the address. Only use this value as an extra search filter.	2132WT

*For CompleteStatusByReference the customuer reference is required instead of the barcode.

Example

POST https://api-sandbox.postnl.nl/shipment/v1_6/status HTTP/1.1
Accept-Encoding: gzip,deflate
Content-Type: text/xml;charset=UTF-8
SOAPAction: "http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/CompleteStatus"
apikey: **********
Content-Length: 1172
Connection: Keep-Alive

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ship="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:tpp="http://postnl.nl/cif/domain/ShippingStatusWebService/">   <soapenv:Body>
     <ship:CompleteStatus>
       <tpp:Message>
         <tpp:MessageID>1</tpp:MessageID>
         <tpp:MessageTimeStamp>29-06-2016 12:00:00</tpp:MessageTimeStamp>
       </tpp:Message>
       <tpp:Customer>
         <tpp:CustomerCode>ABCD</tpp:CustomerCode>
         <tpp:CustomerNumber>1234567</tpp:CustomerNumber>
       </tpp:Customer>
       <tpp:Shipment>
         <tpp:Barcode>3SABCD6659149</tpp:Barcode>
         <tpp:Reference/>
       </tpp:Shipment>
     </ship:CompleteStatus>
   </soapenv:Body>
</soapenv:Envelope>

Response CompleteStatus

CompleteStatusResponseShipment type

Attribute	Description	Example
Addresses	List of addresses of a Shipment	01
Amounts	List of 0 ore more Amount types. An amount represents a value of a shipment.
Barcode	Barcode of the Shipment	3SABCD6659149
Customer	CustomerType
DeliveryDate	The desired delivery date and time as indicated by the receiver. This field is only available for some products.	2016-04-20T00:00:00+02:00
Dimension	Dimension information of a Shipment
Events	List of Group information of a Shipment
Expectation	ExpectationType
Groups	List of Group information of a Shipment
OldStatuses	Collection of old Statuses that have occurred for this parcel
Productcode	Product code of the Shipment	003052
ProductDescription	Description of the product code
ProductOptions	List of 0 or more ProductOption types.
Reference	Your own reference of a shipment	2016014567
Status	Status information of a Shipment. See the Status Codes document for an overview of possible statuses.
Warnings	List of 0 or more Warnings.

Address type

Attribute	Description	Example
AddressType	Type of the address. This is a code. You can find the possible values in the paragraph Guidelines	02
Building	Building name of the address	AA
City	City of the address	Hoofddorp
CompanyName	The company name of the address	PostNL
CountryCode	The ISO2 country codes	NL
DepartmentName	Send to specific department of a company	IT
District	Area/District of the address	Beukenhorst
Doorcode	Door code of the address	123
FirstName	The person's first name	Peter
Floor	The specific floor of a company	4
HouseNumber	The house number of the address	42
HouseNumberSuffix	The house number extension of the address	A
LastName	The person's last name of the address	de Ruiter
Region	The region (for instance, the province)	Noord-Holland
RegistrationDate	The registration date of the address. If no registration date is entered, a default value will be shown: 01-01-0001 00:00:00	01-01-0001 00:00:00
Remark	Remark of the address	No doorbell
Street	The streetname of the address	Siriusdreef
Zipcode	Zipcode of the address	2132WT

Amount type

Attribute	Description	Example
AccountName	Name of bank account owner	C. de Ruiter
AmountType	Amount type. This is a code. Possible values are: 01 = Cash on delivery (COD) value.· 02 = Insured	01
Currency	Currency code according ISO 4217. E.g. EUR	EUR
Reference	Personal payment reference	1234-5678
TransactionNumber	Transaction number	1234
Value	Money value in EUR	10.00

Customer type

Attribute	Description	Example
CustomerCode	Customer code as known at PostNL Pakketten	ABCD
CustomerNumber	Customer number as known at PostNL Pakketten	1234567
Name	Customer name

Dimension type

Attribute	Description	Example
Height	Height of the shipment in milimeters (mm).	1400
Length	Length of the shipment in milimeters (mm).	2000
Volume	Volume of the shipment in centimeters (cm3).	30000
Weight	Weight of the shipment in grams	4300
Width	Width of the shipment in milimeters (mm).	1500

Expectation type

Attribute	Description	Example
ETAFrom	Estimated earliest time of arrival	2016-04-22T14:30:00+02:00
ETATo	Estimated latest time of arrival	2016-04-22T16:30:00+02:00

Events type

Attribute	Description	Example
Code	Event sort code, e.g: 01A.	01A
Description	Event sort description, e.g. Zending is voorgemeld. (shipment is confirmed)	Zending is aangemeld maar nog niet ontvangen door PostNL
DestinationLocationCode	Location code of the destination	888888
LocationCode	Location code	156789
RouteCode	Route code	310
RouteName	Route name	310 Sittard Vrangendael
TimeStamp	Timestamp of the event	20-04-2016 00:39:13

Group type

Attribute	Description	Example
GroupType	Group sort that determines the type of group that is indicated. This is a code. Possible values: 01 = Collection request 03 = Multiple parcels in one shipment (multi-colli) 04 = Single parcel in one shipment	03
MainBarcode	Main barcode for the shipment (in case of multi-colli shipments)	3SABCD6659149
ShipmentAmount	Total number of colli in the shipment (in case of multi-colli shipments)	4
ShipmentCounter	Sequence number of the collo within the complete shipment (e.g. collo 2 of 4)	2

CompleteStatusResponseOldStatus type

Attribute	Description	Example
Code	Code of the phase,	7
Description	Description of the phase	Zending in distributieproces (Shipment in distribution process)
PhaseCode	Code of the status	4
PhaseDescription	Description of the status	Afgeleverd (Delivered)
TimeStamp	Timestamp of the status String	05-06-2016 18:00:00

ProductOption type

Attribute	Description	Example
Characteristic	The characteristic of the ProductOption.	6
Option	The product option code for this ProductOption.	118

Status type

Attribute	Description	Example
CurrentPhaseCode	Code of the phase,	4
CurrentPhaseDescription	Description of the phase.	Afgeleverd (delivered)
CurrentStatusCode	Code of the status	11
CurrentStatusDescription	Description of the status.	Zending afgeleverd. (shipment is delivered)
CurrentStatusTimeStamp	Timestamp of the status	06-06-2016 17:00:00

Warning type

Attribute	Description	Example
Code	Warning code	02
Description	Warning description	De ColloWebservice heeft geen Colli gevonden (no collo found)

Example

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body>
     <CompleteStatusResponse
xmlns="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:a="http://postnl.nl/cif/domain/ShippingStatusWebService/" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
       <a:Shipments>
         <a:CompleteStatusResponseShipment>
           <a:Addresses>
             <a:ResponseAddress>
               <a:AddressType>01</a:AddressType>
               <a:City>Rimini</a:City>
               <a:CountryCode>IT</a:CountryCode>
               <a:HouseNumber>37</a:HouseNumber>
               <a:HouseNumberSuffix>b</a:HouseNumberSuffix>
               <a:LastName>Carlo</a:LastName>
               <a:RegistrationDate>01-01-0001 00:00:00</a:RegistrationDate>
               <a:Street>Via Italia </a:Street>
               <a:Zipcode>46855</a:Zipcode>
             </a:ResponseAddress>
           </a:Addresses>
           <a:Amounts>
             <a:ResponseAmount>
               <a:AmountType>RemboursBedrag</a:AmountType>
               <a:Value>0</a:Value>
             </a:ResponseAmount>
             <a:ResponseAmount>
               <a:AmountType>VerzekerdBedrag</a:AmountType>
               <a:Value>0</a:Value>
             </a:ResponseAmount>
           </a:Amounts>
           <a:Barcode>3SABCD6659149</a:Barcode>
           <a:Customer>
             <a:CustomerCode>ABCD</a:CustomerCode>
             <a:CustomerNumber>11223344</a:CustomerNumber>
           </a:Customer>
           <a:Dimension>
             <a:Height>1400</a:Height>
             <a:Length>2000</a:Length>
             <a:Volume>30000</a:Volume>
             <a:Weight>4300</a:Weight>
             <a:Width>1500</a:Width>
           </a:Dimension>
           <a:Events>
             <a:CompleteStatusResponseEvent>
               <a:Code>01A</a:Code>
               <a:Description>Zending is aangemeld maar nog niet ontvangen door PostNL</a:Description>
               <a:LocationCode>156789</a:LocationCode>
               <a:TimeStamp>03-08-2015 18:27:00</a:TimeStamp>
             </a:CompleteStatusResponseEvent>
             <a:CompleteStatusResponseEvent>
               <a:Code>05Y</a:Code>
               <a:Description>Bezorger is onderweg</a:Description>
               <a:LocationCode>166253</a:LocationCode>
               <a:TimeStamp>21-04-2016 09:50:53</a:TimeStamp>
             </a:CompleteStatusResponseEvent>
             <a:CompleteStatusResponseEvent>
               <a:Code>01B</a:Code>
               <a:Description>Zending is ontvangen door PostNL</a:Description>
               <a:DestinationLocationCode>160662</a:DestinationLocationCode>
               <a:LocationCode>160662</a:LocationCode>
               <a:TimeStamp>20-04-2016 00:39:13</a:TimeStamp>
             </a:CompleteStatusResponseEvent>
             <a:CompleteStatusResponseEvent>
               <a:Code>02M</a:Code>
               <a:Description>Voorgemelde zending niet aangetroffen: manco</a:Description>
               <a:LocationCode>888888</a:LocationCode>
               <a:TimeStamp>20-04-2016 06:06:16</a:TimeStamp>
             </a:CompleteStatusResponseEvent>
             <a:CompleteStatusResponseEvent>
               <a:Code>01A</a:Code>
               <a:Description>Zending is aangemeld maar nog niet ontvangen door PostNL</a:Description>
               <a:LocationCode>888888</a:LocationCode>
               <a:TimeStamp>20-04-2016 06:06:16</a:TimeStamp>
             </a:CompleteStatusResponseEvent>
           </a:Events>
           <a:Groups>
             <a:ResponseGroup>
               <a:GroupType>4</a:GroupType>
               <a:MainBarcode>3SDUGS0101223</a:MainBarcode>
               <a:ShipmentAmount>1</a:ShipmentAmount>
               <a:ShipmentCounter>1</a:ShipmentCounter>
             </a:ResponseGroup>
           </a:Groups>
           <a:OldStatuses>
             <a:CompleteStatusResponseOldStatus>
               <a:Code>99</a:Code>
               <a:Description>niet van toepassing</a:Description>
               <a:PhaseCode>99</a:PhaseCode>
               <a:PhaseDescription>niet van toepassing</a:PhaseDescription>
               <a:TimeStamp>20-04-2016 00:00:00</a:TimeStamp>
             </a:CompleteStatusResponseOldStatus>
             <a:CompleteStatusResponseOldStatus>
               <a:Code>7</a:Code>
               <a:Description>Zending in distributieproces</a:Description>
               <a:PhaseCode>3</a:PhaseCode>
               <a:PhaseDescription>Distributie</a:PhaseDescription>
               <a:TimeStamp>19-04-2016 23:53:58</a:TimeStamp>
             </a:CompleteStatusResponseOldStatus>
             <a:CompleteStatusResponseOldStatus>
               <a:Code>3</a:Code>
               <a:Description>Zending afgehaald</a:Description>
               <a:PhaseCode>1</a:PhaseCode>
               <a:PhaseDescription>Collectie</a:PhaseDescription>
               <a:TimeStamp>19-04-2016 23:50:15</a:TimeStamp>
             </a:CompleteStatusResponseOldStatus>
             <a:CompleteStatusResponseOldStatus>
               <a:Code>13</a:Code>
               <a:Description>Voorgemeld: nog niet aangenomen</a:Description>
               <a:PhaseCode>1</a:PhaseCode>
               <a:PhaseDescription>Collectie</a:PhaseDescription>
               <a:TimeStamp>19-04-2016 06:06:16</a:TimeStamp>
             </a:CompleteStatusResponseOldStatus>
             <a:CompleteStatusResponseOldStatus>
               <a:Code>1</a:Code>
               <a:Description>Zending voorgemeld</a:Description>
               <a:PhaseCode>1</a:PhaseCode>
               <a:PhaseDescription>Collectie</a:PhaseDescription>
               <a:TimeStamp>19-04-2016 06:06:16</a:TimeStamp>
             </a:CompleteStatusResponseOldStatus>
           </a:OldStatuses>
           <a:ProductCode>004944</a:ProductCode>
           <a:ProductDescription>EPS to Consumer</a:ProductDescription>
           <a:Reference>100101101</a:Reference>
           <a:Status>
             <a:CurrentPhaseCode>4</a:CurrentPhaseCode>
             <a:CurrentPhaseDescription>Afgeleverd</a:CurrentPhaseDescription>
             <a:CurrentStatusCode>11</a:CurrentStatusCode>
             <a:CurrentStatusDescription>Zending afgeleverd</a:CurrentStatusDescription>
             <a:CurrentStatusTimeStamp>19-04-2016 18:27:00</a:CurrentStatusTimeStamp>
           </a:Status>
         </a:CompleteStatusResponseShipment>
       </a:Shipment>
     </CompleteStatusResponse>
   </s:Body>
</s:Envelope>

Request GetSignature

Message type

Attribute	Mandatory	Format	Description	Example
MessageID	M	String [1-12]	ID of the message.	1
MessageTimeStamp	M	Datetime [19]	Date/time of sending the message. Format: dd-mm-yyyy hh:mm:ss	29-06-2016 12:00:00

Customer type

Attribute	Mandatory	Format	Description	Example
CustomerCode	M	String [1-4]	Customer code as known at PostNL Pakketten	ABCD
CustomerNumber	M	Integer [1-8]	Customer number as known at PostNL Pakketten	1234567

Shipment type

Attribute	Mandatory	Format	Description	Example
Barcode	M	String [11-15]	Barcode of the shipment. This is a unique value.	3SABCD6659149

Example

POST https://api-sandbox.postnl.nl/shipment/v1_6/status HTTP/1.1
Accept-Encoding: gzip,deflate
Content-Type: text/xml;charset=UTF-8
SOAPAction: "http://postnl.nl/cif/services/ShippingStatusWebService/IShippingStatusWebService/GetSignature"
apikey: **********
Content-Length: 1135
Connection: Keep-Alive


<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ship="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:tpp="http://postnl.nl/cif/domain/ShippingStatusWebService/">
   <soapenv:Body>
     <ship:GetSignature>
       <tpp:Message>
         <tpp:MessageID>1</tpp:MessageID>
         <tpp:MessageTimeStamp>29-06-2016 12:00:00</tpp:MessageTimeStamp>
       </tpp:Message>
       <tpp:Customer>
         <tpp:CustomerCode>ABCD</tpp:CustomerCode>
         <tpp:CustomerNumber>1234567</tpp:CustomerNumber>
       </tpp:Customer>
       <tpp:Shipment>
         <tpp:Barcode>3SABCD6659149</tpp:Barcode>
       </tpp:Shipment>
     </ship:GetSignature>
   </soapenv:Body>
</soapenv:Envelope>

Response GetSignature

SignatureResponse type

Attribute	Description	Example
Signature	List of GetSignatureResponseSignature
Warning	List of warning codes

GetSignatureResponseSignature type

Attribute	Description	Example
Barcode	Barcode of the shipment	3SABCD6659149
SignatureDate	Date of the signature	2016-06-04T10:03:51+02:00
SignatureImage	Image contents of the signature. The image is always returned as a GIF image and is base64 encoded.

Warning type

Attribute	Description	Example
Code	Warning code	02
Description	Warning description	De HandtekeningWebservice heeft geen handtekening gevonden (no signature found)

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body>
     <SignatureResponse
xmlns="http://postnl.nl/cif/services/ShippingStatusWebService/" xmlns:a="http://postnl.nl/cif/domain/ShippingStatusWebService/" xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
          <a:Signature>
             <a:GetSignatureResponseSignature>
                <a:Barcode>3SABCD6659149</a:Barcode>
                <a:SignatureDate>27-06-2015 13:34:19<a:SignatureDate>
                <a:SignatureImage>[Base64 string]</a:SignatureImage>
             </a:GetSignatureResponseSignature>
             <a:Warnings>
                 <a:Warning>
                   <a:Code>00</a:Code>
                   <a:Description>Warning</a:Description>
                </a:Warning>
             </a:Warnings>
          </a:Signature>
       </SignatureResponse>
    </s:Body>
</s:Envelope>